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La gestione dei conflitti

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Come vivere i conflitti in maniera positiva, comunicando con gli altri in maniera empatica e non violenta.

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bg_image= “” bg_repeat= “repeat” bg_attachment= ‘{“d”:”scroll”}’ bg_position= ‘{“d”:”top left”}’ bg_size= ‘{“d”:”cover”}’ bg_animation= “none” padding= ‘{“d”:”50px 0px 50px 0px”}’ margin= ‘{“d”:”0px 0px 0px 0px”}’ video_preload= “auto” bg_video_mp4_src= “” bg_video_ogg_src= “” bg_video_webm_src= “” overlay_color= “” overlay_blend_mode= “none” section_height_type= “auto” custom_height= ‘{“d”:””}’ vertical_align= “center” top_divider= “none” top_divider_zindex= “9999” bottom_divider_zindex= “9999” bottom_divider= “none” top_divider_height= ‘{“d”:100}’ top_divider_position= “above” bottom_divider_height= ‘{“d”:100}’ bottom_divider_position= “below” top_divider_color= “#ffffff” bottom_divider_color= “#ffffff” invert_top_divider= “0” invert_bottom_divider= “0” flip_top_divider= “0” flip_bottom_divider= “0” section_id= “whatwedo” section_class= “” section_title= “” offset_value= “” full_screen_header_scheme= “background–dark” overflow= “” z_index= “0” hide_in= “0” animate= “1” 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“#ffffff” flip_bottom_divider= “0” bottom_divider_zindex= “9999” left_divider= “none” left_divider_width= ‘{“d”:”50″,”m”:”0″}’ left_divider_color= “#ffffff” invert_left_divider= “0” left_divider_zindex= “9999” right_divider= “none” right_divider_width= ‘{“d”:”50″,”m”:”0″}’ right_divider_color= “#ffffff” invert_right_divider= “0” right_divider_zindex= “9999” z_index= “0” hide_in= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” layout= “1/3” key= “B1o_uE4iE”][tatsu_lists style= “icon” circled= “0” icon_bg= “” icon_color= “rgba(34,147,215,1)” timeline= “0” timeline_color= “” list_item_margin= ‘{“d”:”12″}’ vertical_alignment= “none” custom_border= “0” border= ‘{“d”:”0″}’ border_color= “” border_style= ‘{“d”:”solid”,”l”:”solid”,”t”:”solid”,”m”:”solid”}’ outer_border= ‘{“d”:”0px 0px 0px 0px”}’ outer_border_color= “” hide_in= “” css_id= “” css_classes= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” padding= ‘{“d”:””}’ margin= ‘{“d”:”0px 0px 20px 0px”}’ border_radius= “” box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” key= “S1NOIGqVjV”][tatsu_list icon= “tatsu-icon-doc” circled= “0” icon_bg= “” icon_color= “” border_color= “” margin= ‘{“d”:””}’ border_style= “solid” border= ‘{“d”:”0px 0px 0px 0px”}’ outer_border_color= “” hide_in= “” css_id= “” css_classes= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” padding= ‘{“d”:””}’ border_radius= “” box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” key= “B1dIMqEoV”]

Descrizione

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La docente

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Programma

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Obiettivi e metodologia

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Iscriviti se…

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Dove e quando

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Quota di partecipazione

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Come prevenire e gestire i conflitti in azienda

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I conflitti in azienda sono all’ordine del giorno e possono incidere negativamente sull’ambiente di lavoro e sulle performance delle persone. Non è semplice prevenirli o saperli gestire in maniera positiva, riconoscendoli come una straordinaria opportunità di apprendimento e di crescita.

Per fare questo, è necessario acquisire gli strumenti e le tecniche per riconoscere le situazioni potenzialmente conflittuali, prevenirle nel limite del possibile e comunque affrontarle in maniera positiva e costruttiva, costruendo nel contempo relazioni proficue dal punto di vista sia personale sia professionale.

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La docente

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Marta Bustreo, consulente di AdActa Consulting.

Consulente, formatrice, sociologa economista specializzata in Direzione Aziendale e del Lavoro con un Master in Gestione e Strategia d’Impresa. Sostenitrice della generatività economica e sociale, ha collaborato con l’ARC Research Center dell’Università Cattolica del Sacro Cuore di Milano.

E’ un’inguaribile curiosa alla costante ricerca di nuove conoscenze, perchè è fermamente convinta che la crescita avvenga nel confronto con gli altri. Le dinamiche sociali, interazionali, consulenziali e i team building sono la parte che preferisce del suo lavoro.

Scopri gli articoli di Marta.

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Il programma del corso “La gestione dei conflitti”

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Il programma del corso “La gestione dei conflitti” è suddiviso in due moduli, in cui potrai affrontare questi argomenti:

• che cosa sono i conflitti e da dove nascono;
• l’importanza delle emozioni nella gestione dei conflitti;
• le sorprendenti funzioni della rabbia;
• neuroni specchio ed emozioni: alleati dell’empatia;
• comunicare usando il potere dell’empatia;
• il linguaggio Giraffa: superare i conflitti con le parole;
• dire ciò che desideriamo senza suscitare ostilità.

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Obiettivi e metodologia

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Seguirai un corso che ti permetterà di:

• conoscere i fondamenti dell’intelligenza emotiva;
• conoscere gli aspetti principali della comunicazione non violenta;
• imparare a gestire le tue emozioni in ambito lavorativo e a comprendere quelle degli altri;
• potenziare le tue competenze per gestire in maniera positiva le situazioni potenzialmente conflittuali con i tuoi interlocutori.

Lo stile di AdActa è uno stile formativo informale e dinamico: in aula con noi non vedrai passare molte slide e ti sarà chiesto di partecipare in maniera attiva al corso, interagendo direttamente con il docente e gli altri partecipanti. Le tecniche di storytelling che usiamo sono coinvolgenti e ci permettono di fissare concetti importanti senza appesantire la giornata.

Avrai inoltre modo di sperimentarti attraverso esercitazioni e role-playing di gruppo, perché crediamo nel detto:

“Spiega qualcosa a qualcuno e forse lo capirà, faglielo fare e lo capirà sicuramente”.

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Iscriviti se…

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• Affronti spesso situazioni conflittuali e non sai come prevenirle o gestirle in maniera costruttiva.
• Desideri approfondire le tecniche e gli strumenti per la gestione dei conflitti in ambito lavorativo.

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Dove e quando

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Il corso “La gestione dei conflitti” si svolgerà online e sarà composto da due moduli di 4 ore, per un totale di 8 ore di formazione:

• lunedì 6 novembre 2023, dalle 09.00 alle 13.00;
• martedì 7 novembre 2023, dalle 09.00 alle 13.00.

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Quota di partecipazione

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Il corso “La gestione dei conflitti” ha un costo di 400€ + IVA.

Nel caso di iscrizioni multiple da parte della stessa azienda, le iscrizioni successive alla prima verranno scontate del 50%.

Il corso verrà attivato al raggiungimento di un numero minimo di partecipanti e verrà gestito in collaborazione con l’Academy di Federlegno Arredo.

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